Safe steps after the storm passes
Stay away from downed lines, fallen trees, loose metal, sagging ceilings, and any area where the structure may have shifted. Do not climb onto a wet roof. Take photographs from the ground or through a safe window only when doing so does not place you beneath damaged material.
Inside, move people and belongings away from active water. Water near fixtures, outlets, panels, or appliances creates an electrical concern that may require the power company, fire department, electrician, or another emergency service. A bucket is useful only when it can be placed without standing beneath unstable drywall.
Rhino's normal office hours are Monday through Friday, 8:00 AM to 5:00 PM. The company does not advertise a 24-hour response. For dangerous after-hours conditions, protect people first and use the appropriate emergency or available mitigation service. Rhino can inspect and plan roofing work during business hours.
Ground-level photos
Record displaced material, fallen limbs, exterior impact, and visible openings without climbing.
Interior record
Photograph active water, ceiling changes, and affected rooms while staying clear of hazards.
Storm details
Save the event date, approximate time, wind direction, hail reports, and when symptoms appeared.
Damage control
Keep reasonable temporary-work and drying receipts with the property or claim file.

